UI/UX

AISA - Proactive AI Defense

Combating the RM14.3 Billion Scam Crisis through Predictive Design

Recognition

MyHackathon Finalist (Top 4 Nationwide). Supported by Cradle Fund & Malaysia Govt.

Role

Lead Product Designer (UX/UI & Pitch Strategy) & AI Logic Orchestrator.

📌 The Strategic Vision

The Innovator

Most security tools are reactive—they tell you that you’ve been scammed after the money is gone. I identified that the "Vulnerability Gap" in Malaysia lies in the first 30 seconds of a scam call, where panic overrides logic.

The Mission

To move from recovery to prevention by creating an AI "Guardian" that intervenes in real-time.


🏛️ Crisis Mapping & Problem Logic

The Strategy

I approached this not just as an app, but as a defensive shield for the most vulnerable citizens.

  • The "Reactive" Failure: Current solutions rely on manual reporting. By the time a number is blacklisted, the damage is done.
  • The OSINT Integration: I architected a flow where the app uses Open Source Intelligence (OSINT) to verify incoming calls and messages against global threat databases instantly.
  • Multi-Language Accessibility: Recognizing Malaysia’s diversity, I designed the UI to support voice and text in multiple languages, ensuring that a "Mak Cik" in a rural area receives warnings she actually understands.

🎨 Experience Design & Real-Time Intervention

The Designer Eye

Design was used as a psychological intervention to break the "Scammer’s Spell."

AISA App Interface Showcase

The "Panic-Break" UI

When a suspicious call is detected, the app triggers a high-contrast visual alert that provides a "Pause" moment, giving the user a clear "Safe" or "Danger" verdict.

Automated Evidence Analysis

To solve the friction of reporting, I designed an Evidence Upload Funnel. Users can take a screenshot of a suspicious chat, and the AI automatically parses the text to generate a formal report.

The Community Dashboard

Designed a real-time heat map of scams. If a neighborhood is being targeted, AISA sends a community broadcast to warn neighbors.

⚙️ Technical Governance & Scalability

The Architecture

Clean Architecture

Allows the system to swap AI models or add new security layers without a total rebuild.

12-Month Pilot Roadmap

Strategic rollout starting with senior citizens, allowing for real-time feedback loops to refine predictive accuracy.


📈 The Outcome: National Validation

Top 4
MyHackathon Finalist
RM14.3B
Targeted Loss Reduction
Shift
From "Victims" to "Reporters"